AL TALAQI / FREQUENTLY ASKED QUESTIONS
Answers first.
Next steps
clearer.
A little clarity goes a long way. Find practical answers about our typing, residency, business and document services.
FIND YOUR ANSWER
What would you like to know?
Getting started
05 QUESTIONS
The practical details, before your first enquiry.
Which service do I need?
Start with what you’re trying to get done: apply for residency, renew an Emirates ID, set up a business or prepare a document. If you’re unsure of the service name, describe your enquiry through our contact form or on WhatsApp. We’ll help you identify the relevant next step.
How do I start an enquiry?
Send a brief description of your requirements and a phone number or email where we can reach you. We’ll discuss your situation and the information needed to proceed. Please avoid sharing passport, Emirates ID or payment details in the initial website enquiry.
Can I arrange support remotely?
Contact us to discuss which preparation and application steps can be handled remotely for your service. Some processes may require original documents, an office visit, medical fitness or biometrics. We’ll explain any attendance requirements for your case.
How can I check the cost before proceeding?
Ask for a quotation for your specific service. Government fees and service charges depend on the application and any additional requirements. Confirm the scope, fees and payment arrangements with our team before proceeding.
Where are you located, and when are you open?
Visit Office M18, Al Makateb Building, Sheikh Zayed Road, Al Quoz 3, Dubai — in the same building as RAK Bank, near Speedex. Our listed hours are Monday to Saturday, 9:00 AM–5:30 PM; Sunday closed. Contact us for directions or to plan your visit.
FROM A QUESTION TO A PLAN
A clearer way to begin.
01
Describe your enquiry
Tell us what you want to get done, even if you don’t know the service name.
02
Discuss the details
Review the documents, expected steps and fees relevant to your enquiry.
03
Plan your next step
Confirm the agreed service and what you need to prepare before proceeding.
STILL HAVE A QUESTION?
Let’s make
the next step clear.
Your enquiry deserves a conversation. Send us a message or speak with our team.
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